Q: What is your shipping policy? A: Shipping Methods All standard shipment orders placed online will be sent via UPS, with the following exceptions: Some orders in the US will be by the USPS if we feel it would be advantages to ship this method. Most all shipments over 5lbs will be by UPS Please allow up to 1 week for delivery for standard shipment orders. For out of the country orders allow 1-4 weeks for most. Canada orders about one week. For added convenience, we also offer Next Day Delivery unless the item is over 30 lbs (heavy weight items will be marked). Next day orders by 10:00 AM Central U.S. time will be shipped same day, if for some reason we are not able to ship next day the difference in cost for shipping will be refunded.  Certain days during the year during holidays UPS does not picked, so please allow extra time for deliver. All orders of in-stock merchandise are shipped the next business day. We reserve the right to not ship any order and refund the total amount of the ordered product. We are so sure that you will be satisfied with your purchase that we stand behind our Ionic foot spa detox machines 100%. If you are not satisfied with our ion foot detox machine or it does not work the way we describe it on this website you can return it within the first 30 days & we will give a full refund.  We do not refund shipping charges.  Make your purchase with confidence.